Privacy Policy
Last updated: March 25, 2026
Rock Safe Mining operates this website and any associated services, including all related information, content, features, tools, and services (the “Services”), to provide you with a professional and streamlined experience. Our website may be powered by third-party platforms such as Shopify, which enable us to deliver these Services effectively.
This Privacy Policy describes how we collect, use, and disclose your personal information when you access, use, or interact with our Services, including when you communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail in relation to the handling of personal information.
Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have read and understood how we collect, use, and disclose your information.
Personal Information We Collect
“Personal information” refers to any information that identifies or can reasonably be linked to you. It does not include anonymised or de-identified data.
Depending on your interaction with our Services, we may collect:
- Contact Information: Name, address, phone number, email address
- Financial Information: Payment details, transaction records, billing information
- Account Information: Login details, preferences, and settings
- Transaction Information: Services requested, purchases, and history
- Communication Data: Any information you provide when contacting us
- Device Information: IP address, browser type, and device identifiers
- Usage Data: How you interact with our website and Services
How We Collect Information
We may collect personal information:
- Directly from you when you engage with us
- Automatically through cookies and similar technologies
- From service providers assisting in delivering our Services
- From partners or third parties where applicable
How We Use Your Information
We use your personal information to:
- Deliver and Improve Services: Provide, manage, and optimise our services
- Operations & Transactions: Process requests, manage accounts, and fulfil services
- Marketing & Communication: Send updates, service information, or promotional material (you may opt out at any time)
- Security & Fraud Prevention: Protect our business, systems, and users
- Legal Compliance: Meet regulatory requirements and respond to lawful requests
How We Share Your Information
We may disclose your personal information:
- To service providers and partners who assist in delivering our Services
- To third-party platforms (such as Shopify where applicable)
- Where required by law or to protect our legal rights
- With your consent or at your direction
All third parties are expected to handle your information responsibly and in accordance with applicable privacy laws.
Third-Party Services and Links
Our Services may contain links to third-party websites. Rock Safe Mining is not responsible for the privacy practices or content of these external platforms. Users are encouraged to review their policies before providing personal information.
Children’s Information
Our Services are not intended for children. We do not knowingly collect personal information from individuals under the legal age of majority. If such data is identified, it will be removed promptly.
Security and Data Retention
We implement reasonable security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.
We retain personal information only as long as necessary to:
- Provide our Services
- Comply with legal obligations
- Resolve disputes and enforce agreements
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your information
- Object to or restrict certain processing
- Opt out of marketing communications
To exercise your rights, please contact us using the details below.
International Data Transfers
Your information may be stored or processed outside of South Africa where necessary to deliver our Services. We take appropriate steps to ensure that your data remains protected in accordance with applicable laws.
Updates to This Policy
Rock Safe Mining may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: aldo@dilalconsulting.com
Address: La Riviere Estate, Krugersdorp, Gauteng, 1739, South Africa